FAQ

Wiring Diagram is available here

I did not get an install guide. Where can I find it?

Every install is different so we do not include a guide in the boxes. 

Our website has helpful blog posts and customer installs that can be used as guides. Click here to see customer installs. 

Our Wiring Diagram is also very helpful for installing numbers.

 

Do I need an LED driver for each number?

No. One of our drivers can power up to 7 of the 12" numbers.

You will know when a LED driver is overloaded as the numbers will start flashing or turning on and off.

 

Should I use the screws or the dowels?

Mounting options:

Each number comes with two metal dowels and two screws.

  • The dowels are great for instances when you cannot access the interior/backside of your mounting surface. Simply drill a hole using a 5/32 drill bit. Then, with the dowels attached to the number press it into your surface. With the right drill bit the fit should be snug, but not too tight (do not use a hammer to tap in) Glue can be used in the holes for an extra strength hold if desired.
  • The screws work well when you have access to the back of the mounting surface such as a plaque or open interior wall. When mounting on a thin surface, the rubber stoppers can be used to prevent the screws from going into the numbers too far. 

With these options the numbers can be either flush-mounted or stand-off mounted for uneven surfaces (such as rock). We recommend the numbers be mounted as flush as possible for the cleanest look. 

 Standoff

If I already have a 12V wire in place, do I need to buy the transformer?

No! As long as it is 12v DC (NOT AC) and 1 Amp you can use your own.

 

Do they automatically turn on when it gets dark?

No! You would have to wire in a "Dusk To Dawn Light Sensor Switch " aka Photocell sensor. 

 

Can you Dim the lights?

Yes! Each power supply comes with a dimmer. Link

  

Can I do a custom order?

Minimum order size is 30+ units for custom orders. Contact us at info@jelsco.com for more information.

 

How do they hold up in coastal areas?

Even though the numbers are made of stainless steel they are not 100% rust resistant to the salty air in coastal areas. We suggest you place an extra seal around the cracks to ensure that salt water does not make its way inside the numbers where it can affect the wiring. Clear Marine grade silicone will do the trick. 3M 08019

 

Do you ship internationally?

Yes we are happy to ship to countries outside the US. Keep in mind customers are responsible for their country's duties, customs, and taxes. 

 

Will they rust?

Stainless Steel by nature is resistant to corrosion due to its native protective layer (chromium oxide). In areas of high humidity or salinity environments such as coastal areas extra precautions should be taken to ensure the longevity of the stainless steel and to keep it looking good. A quick google search will turn up many products that will combat this if necessary in your location.